Telephone Sales Training Class & Telesales Training Seminar

We have over 30 years of training and hands on telephone sales training experience helping in excess of 1,000,000 individuals to improve and sharpen their sales skills in this very competitive environment. We understand what it takes to give clients the powerful, comprehensive telephone sales training they require to be successful marketers and sales representatives. Our professional telephone training consultants will guide students through a step-by-step learning process using state-of-the-art telephone sales training techniques and technology. We can even provide clients with a free telephone sales training tip line, so they can access helpful new telephone sales ideas on a regular basis.

Telephone Sales Skills Class & Training Seminar

Our "Telephone Sales Skills Class" seminar & workshop focuses on each sales participant’s specific needs as they relate to the process of telephone selling. Our interactive format uses actual telephone switching equipment or audio taped phone directories, allowing participants to hone specific telephone sales skills. The telephone sales seminar covers all aspects of telesales. including incoming (bound) calls, outgoing (out bound) sales calls, order taking, prospecting, selling, customer service, collection, and telephone etiquette.

"Telephone Sales Class & Training Seminar" takes into consideration the fact that the telephone sales process is affected by the unique needs of each customer. The seminar participants will learn how to identify obstacles and define customer concerns over the phone in order to determine how their company’s product or service can provide meaningful value to that customer, even in a competitive or saturated market. Participants learn through hands on experience, relying heavily upon industry-specific videotaped role-plays, audio taped phone conversations, and telephone switching for real life telephone practice. Intensive sales feedback from start to finish guarantees direct skill reinforcement and individual sales skill development. The skills taught and learned in this seminar will result in increased sales and a more profitable telephone sales operation.

Participants in the "Telephone Sales Class" seminar & workshop will learn to: